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As Scotland’s fastest growing IT company Escape are continuously able to offer an expert opinion on technical issues effecting businesses both locally and internationally. They have commented and written articles on skills shortages in the IT industry and virus warnings as well as advising individuals and businesses how best to utilise technology to help develop a positive work life balance.

Here at Escape we work with clients of all sizes. We provide a managed IT service for your business and are based here in Aberdeen Scotland.

Our services include:

NETWORK AND SUPPORT

It is essential for businesses to have an IT network that is reliable, efficient and secure. At Escape, we have the expertise to ensure your network runs smoothly. We specialise in all essential IT functions including server installations & monitoring, virus protection, back up procedures & proactive fault monitoring, email systems & security to ensure your IT network is productive, efficient and safe.

As our client, you have access to our helpdesk team and a one hour call out service with our engineers available 24/7, 365 days a year.Escape offer a variety of support services to suit any type and size of company. We have 35 members of staff - 15 engineers, 4 permanent helpdesk staff and 6 account managers to ensure our customers have access to a range of support personnel.

SPECIALIST PRODUCTS

Escape engineers are experts in all fields of IT - including virus protection, backup and monitoring services and remote access solutions. Escape can support an organisations existing IT staff or deliver a fully outsourced IT package and we pride ourselves on being flexible to our customers’ requirements. Our portfolio of specialist products can provide you with the peace of mind that your system is protected. Choosing the right IT service provider isn’t always easy so it’s important to understand the cost of failure - how many people will be affected if your IT infrastructure fails? Its unlikely revenues can be generated without access to systems, files and emails so any downtime can have serious implications. With the use of products such as Neverfail & Fido Escape can ensure downtime is kept to an absolute minimum should the worst happen.

TELECOM SYSTEMS

Escape employs industry leading expertise and is a silver accredited partner with Avaya Telephony products. Our Telecoms department can ensure voice, data, wireless, and converged networks operate at peak performance and are optimized to meet the demands of diverse technology platforms
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