Outsourcing is the current business buzz word, with the hot story being Vodafone outsourcing their maintenance services and application development, with predicted savings to the tune of 25 to 30 per cent. But what could outsourcing IT services mean for your organisation? Robin Parkinson, director of Escape, the leading communication technology provider in the Northeast, explains how outsourcing can mean big savings for big business.

Q: What is meant by the term outsourcing?

A: Considered the way forward for business leaders, outsourcing is the practise of examining internal company functions, realising that it would be more cost effective and productive for an external specialist to look after this function and using an outside firm to give you an improved expert service.

Q: Can outsourcing my IT function save my company money?

A: Outsourcing to an IT specialist has major benefits; significant savings for your company is just one of them. Reduced costs are achieved by not having multiple in-house salaries to pay, recruitment fees, company benefits, holiday cover, staff training – basically you have the benefit of an experienced specialist IT department without the additional costs associated with having those specialists in-house.
 
Q: Other than being more cost effective, what added value will outsourcing give me?

A: Profitability can increase due to a superior level of service. Companies would be advised to select on outsourced firm that are high-quality specialists in the field of IT, therefore delivering the very latest knowledge and applications that will keep you ahead of your competitors. An outsourcing firm like Escape offers 24 hours a day 365 days a year service, as well as expertise in telecoms and cabling, providing a complete communications package.

Escape, Scotland’s fastest growing IT company, is a leader in communication technology, delivering outsourced IT, telecoms and infrastructure solutions. To find out more visit www.escape-tech.co.uk