telecom systems

avaya

Avaya is a global leader in communication systems, applications, and services having helped businesses succeed through communications for more than a century.

Focused entirely on serving the needs of businesses large to small, Avaya helps customers leverage existing and new networks to create value and enhance business performance.

Avaya products from Escape combine will ensure that your network will handle voice with the utmost quality and reliability. Escape will help companies select the right solutions, assess the readiness of the LAN to carry voice traffic, implement the solutions, and maintain them after installation.

We can offer our customers the flexibility to choose the telecoms solution that is right for your business. Whether you require a voice solution, IP technology, traditional telephony or a combination of both, we will ensure your business benefits from our telephony options.

IP telephony enables voice communication over internet protocol (VoIP) networks. It unites an organization's many locations - including mobile workers - into a single converged network. It promises cost savings by combining voice and data on one network that can be centrally maintained, as well as by eliminating toll expenses for calls between locations.

IP telephony works by converting voice communications into data packets. Telephones are connected to data ports on the IP network. But the function of a telephone can easily be provided using a device that is already connected to the network - the PC.

Instead of a separate, multi-line phone beside the PC at each desk, IP telephony allows software on the PC to serve as a "soft" phone. Software, unlike telephone hardware, is easily upgraded and enhanced, without work disruption, without equipment cost… without even visiting every desk.

The concept of transmitting voice over a data network is exciting to companies that are maintaining intranet connections for all of their branch offices, while paying for voice circuits to PBXs in those same locations. The cost savings alone are appealing - although security, reliability, and quality questions can make network managers apprehensive about IP telephony. That's why Escape offers comprehensive solutions for delivering secure, scalable IP telephony across the enterprise.